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CityView Electronic Permit System Advisory

As part of an ongoing Corporate Initiative to enhance service to our residents and customers, Planning & Development Services (P&DS) has recently completed the new CityView Electronic Permit System (EPS). This new EPS will unite two older legacy systems (Permit Tracking and Business License) which have been in place since approximately 2005. These old legacy systems were majorly paper based systems which required customers applying at the counter to submit applications and supporting documents in paper format only. In addition, the City’s Information & Computer Services department has deemed the legacy systems are at end-of-life and will not be enhanced to meet new and upcoming business needs

The new EPS is scheduled to go-live on Monday, March 23, 2020, and in order to accomplish this, P&DS will be closed for business on Friday, March 20, 2020 to allow for the legacy databases to be converted into the new EPS database and staff training

Questions or concerns should be directed to Mr. Imran Ahmed, Manager of Development Services at imrahm@medicinehat.ca or 403.502.8546.

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